Online appointment booking is now available for consultations for people and dogs conducted at my home clinic at 263 Tennyson Road, Tennyson, NSW, 2754.
Equine consultations will continue to be bookable by phone/text, as travel and individual requirements will need to be accommodated.
Initial consultation for new clients require 50% pre-payment at time of booking. Standard no show and late cancellation policy applies –
Please give at least 24 hours notice when you need to change your appointment, or fees may apply:
Less than 24 hours notice may incur a cancellation fee of 50% of the consultation fee.
Less than 4 hours notice may result in an appointment cancellation fee of 100% of the appointment fee unless the appointment time can be filled from the cancellation list.
We know that sometimes, things crop up unexpectedly, and there’s no problem at all in changing your appointment with notice. We encourage you to manage your own appointments via the online booking page or in urgent situations please contact Sam directly.
Failure to show up to an appointment with no attempt to contact in advance will result in a 100% cancellation fee..
Repeated missed appointments with no cancellation notice may result in your removal from our patient list.
Cancellation fees allow Centaurus Osteopathy to operate as a business, and is intended with goodwill to help ensure that we can continue to serve the community.
If you have a cough, cold or flu symptoms, please reschedule your appointment. There is never any charge to change your appointment in these circumstances, though please try to give as much notice as possible so that another patient in need may take your spot.
You can change or cancel your appointment by using logging back into the client portal, or you can call Sam on 0452472959